Question 1

I have a question about my order, who do I contact?

Accepted Answer

Either head to our Contact page and fill out a form or email us at info@actionfigurecellar.com

Question 2

When will I receive my items?

Accepted Answer

All orders are processed and dispatched within 2-3 days. Unless your order contains a pre-order item, then your whole order will be dispatched once the pre-order item has arrived in stock.

Question 3

Will I have to pay customs/duty fees on my item if ordering outside of the EU?

Accepted Answer

Each country has its own rules for Customs & Duties Fees. Unfortunately, Action Figure Cellar has no control over these fees and you may be required to pay a customs charge before receiving your parcel.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions

I have a question about my order, who do I contact?

When will I receive my items?

Will I have to pay customs/duty fees on my item if ordering outside of the EU?